Pricing Policy

1. Acceptance of This Policy

By placing an order with us or otherwise using our services, you confirm that you have read, understood, and agree to this Pricing Policy.

If you do not agree with this Policy, you should not use our services.

2. Product Pricing

All prices displayed on our website are shown in the relevant currency and include applicable taxes where required by law, unless otherwise stated.

Prices may vary depending on:

• Product type.
• Customisation options, including “Build Your Own Merch” features.
• Market conditions and supplier costs.

We may update or change prices at any time without prior notice.

2.1 Product Pricing

Our product pricing is controlled by our team, and we ensure all products are priced correctly. However, if a product is incorrectly priced, we reserve the right to correct the price and either cancel the order or request confirmation before proceeding.

Your order is an offer to purchase goods from us. We accept your offer and form a contract when the goods are dispatched, unless we notify you earlier that your order has been accepted or rejected.

2.2 Out of Stock

If an item is added to your basket while out of stock at a lower price and subsequently becomes available at a higher price, the applicable price will be the current in-stock price at the time the order is placed.

3. Pricing Accuracy

We always aim to make sure our prices and promotions are accurate, but every now and then things can go wrong.

If we discover an error in the price or description of a product you’ve ordered, we’ll let you know as soon as possible and give you the option to:

• Reconfirm your order at the correct price; or
• Cancel your order.

If we’re unable to contact you, we’ll treat the order as cancelled.

If your order is cancelled and you’ve already been charged, you’ll receive a full refund using your original payment method.

4. Promotions & Discounts

From time to time, we may run promotions, discounts, or offer discount codes.

If an order has had incorrect pricing or a discount applied in error, we reserve the right to adjust the price accordingly.

For full terms and conditions relating to promotions and discounts, including our General Discount Terms, please refer to our Promotional Discounts Policy .

5. Currency & Payment

Prices are displayed in the currency relevant to your location or selected settings.

We offer pricing in multiple currencies, including but not limited to:

• USD: US Dollars ($).
• EUR: Euro (€).
• GBP: British Pounds (£).
• AUD: Australian Dollars ($).
• CAD: Canadian Dollars ($).
• INR: Indian Rupees (₹).
• JPY: Japanese Yen (¥).
• CNY: Chinese Yuan (¥).

Where prices are shown in a currency other than our base pricing currency, amounts are calculated using current market exchange rates at the time of display. As exchange rates may fluctuate, prices may vary over time.

For full details relating to payment methods, processing, and currency handling, please refer to our Payment Policy .

6. Taxes & Duties

Where applicable, taxes, such as VAT, are included in the price or calculated at checkout.

For international orders, additional import duties, taxes, or fees may apply. These charges are set by the destination country and are the responsibility of the customer.

7. Price Changes After Purchase

Once your order has been placed and confirmed, the price paid at checkout is final.

We don’t offer price adjustments for:

• Later promotions.
• Price reductions.
• Changes in market pricing.

8. Fraud & Misuse

We may cancel or refuse orders where we reasonably suspect:

• Fraudulent activity.
• Abuse of promotions or discount systems.
• Use of unauthorised or manipulated discount codes.

For full details, please refer to our Fraud & Abuse Policy .

9. Your Legal Rights

Under the Consumer Rights Act 2015, pricing must be clear and goods must be provided as described.

If an order is cancelled due to a pricing error and payment has already been taken, you will receive a full refund.

10. Contact Us

For any questions, support requests, policy enquiries, privacy concerns, or assistance relating to our services, please contact TraxonMedia LTD using the details below.

Customer Support & General Enquiries

Email: assist@mail.traxon.media
Support Portal: support.tmltd.xyz
Submit a Ticket: ticket.tmltd.xyz
Policy & Guidance Portal: portal.tmltd.xyz/legal/

Privacy, Data Protection & Appeals

For privacy-related enquiries, GDPR requests, data protection concerns, or policy appeals, please contact our Data Protection Officer (“DPO”):

Lewis Jones
Data Protection Officer (DPO)

Email: dpo@core.traxon.click
Phone:+44 20 4604 0450

Emails sent to this address relating to privacy, GDPR, appeals, or data protection matters will be directed to Lewis Jones for review and response.

Appeals, complaints, or account review requests may also be submitted through our ticket section: Submit a Support Request .

We may request additional information or identity verification before processing certain requests.

Registered Office Address

11. Amendments to This Policy

We may update or amend this Pricing Policy from time to time to reflect operational, legal, service, or regulatory changes.

This Policy may be reviewed annually, including where:

• Applicable laws or regulations change.
• Our fulfilment or operational processes change.
• New services, products, or features are introduced.
• Clarifications or corrections are required.

Any amendments to this Policy must be authorised by the TraxonMedia LTD Executive Team or other authorised representatives acting on behalf of TraxonMedia LTD.

The latest version of this Policy will always be published and accessible on our legal pages: https://portal.tmltd.xyz/legal/

12. Signed and Dated

Sebastian Smith

Founder & CEO

Current Date:11/05/2026
Next Review Date:11/05/2027

Lewis Jones

Operations & Security

Current Date:11/05/2026
Next Review Date:11/05/2027